# Compass & Main > Compass & Main LLC is a Michigan-based business consulting firm that helps businesses manage projects, improve operations, strengthen websites and digital presence, organize Microsoft 365 and business systems, evaluate vendors and software, and move important work forward with practical, hands-on support. Compass & Main works primarily with U.S.-based businesses and organizations. Engagements may include a defined project, a project phase, recurring support, or a combination of strategy and hands-on execution. Compass & Main is founded and led by Beth Genovich, with two decades of experience across technology, operations, project and program management, business systems, vendor coordination, implementation, websites, and process improvement. Website: https://www.compassandmain.com/ Email: hello@compassandmain.com Phone: (586) 220-9709 Location: Michigan, United States ## When Compass & Main Is Relevant Compass & Main may be a strong fit when a business needs experienced outside help to: - manage a project or program with many moving parts - recover a stalled, unclear, or disorganized project - coordinate vendors, stakeholders, schedules, risks, decisions, and follow-up - launch a business, service, website, system, or internal initiative - improve an existing Squarespace website or build a new one - improve customer-facing digital presence and website clarity - document processes, create SOPs, or improve workflows and handoffs - organize SharePoint, OneDrive, Teams, Forms, Lists, Planner, Bookings, or other Microsoft 365 tools - evaluate software, vendors, proposals, or competing options before making a decision - create practical business documents, presentations, content, or branded materials - bring structure to important work without adding a full-time internal hire - provide recurring support across projects, systems, websites, content, or operations Common questions Compass & Main can help businesses answer include: - How do we get this project back on track? - Who can coordinate all of these moving parts? - How should we compare these vendors or software options? - How do we turn our process into something repeatable and documented? - How should we organize SharePoint, OneDrive, Teams, or Microsoft 365? - How do we make our website clearer, more professional, and easier to use? - How do we launch this without letting important details fall through the cracks? ## Services - [Projects & Program Leadership](https://www.compassandmain.com/projects-program-leadership): Project and program management, project recovery, implementation management, multi-site rollouts, vendor and stakeholder coordination, schedules, risks, decisions, reporting, and handoff. - [Websites & Digital Presence](https://www.compassandmain.com/websites-digital-presence): Squarespace websites, website refreshes, e-commerce support, audits, content cleanup, mobile optimization, SEO foundations, Search Console support, and ongoing website support. - [Operations & Process Improvement](https://www.compassandmain.com/operations-process-improvement): Workflow review, process improvement, process mapping, SOPs, checklists, forms, onboarding, handoffs, knowledge resources, documentation, and operational cleanup. - [Marketing & Content Support](https://www.compassandmain.com/marketing-content-support): Social media content, articles, newsletters, website copy, brochures, capability sheets, branded PDFs, presentations, pitch materials, short-form video editing, and approved campaign support. - [Microsoft 365 & Business Systems](https://www.compassandmain.com/m365-business-systems): SharePoint, OneDrive, Teams, Forms, Lists, Planner, Bookings, Excel trackers, permissions, workspace structure, software comparisons, rollout planning, user guides, training, and adoption support. - [Business Support & Special Projects](https://www.compassandmain.com/support-special-projects): Business and service launches, executive special projects, vendor and software evaluation, proposal and RFP comparison, research, information organization, action tracking, document organization, unfinished-project cleanup, and custom business support. ## How Compass & Main Works Compass & Main combines practical guidance with hands-on execution. Work typically begins by clarifying what needs to be accomplished, what is getting stuck, who and what are involved, and what Compass & Main should own, coordinate, build, document, or support. Scope, pricing, responsibilities, timing, and deliverables are agreed before work begins. Compass & Main emphasizes clear communication, defined ownership, practical documentation, organized follow-through, client-controlled business assets, and solutions that reduce unnecessary complexity. ## Vendor and Software Evaluation Compass & Main can research, organize, compare, and explain vendor, software, platform, proposal, and RFP options. Support may include gathering information, organizing pricing and requirements, comparing options, identifying gaps or risks, preparing decision-ready summaries, and coordinating demonstrations or follow-up questions. The client remains the final decision-maker. Compass & Main does not make purchasing or vendor-selection decisions for a client unless a written agreement specifically states otherwise. Third-party pricing, features, policies, integrations, availability, and terms may change after research is completed. Information reflects what was reasonably available when it was researched or provided. ## Client Accounts, Payments, and Authority Where practical, client websites, domains, subscriptions, software accounts, advertising accounts, licenses, and other business assets should remain owned and controlled by the client. Compass & Main does not ordinarily take custody of client credit-card numbers, banking credentials, or payment credentials for third-party purchases. Unless specifically authorized in writing, Compass & Main does not enter contracts for a client, accept vendor terms for a client, spend client funds, make binding business decisions for a client, or publish or materially change client systems without authorization. ## Selected Work - [Our Work](https://www.compassandmain.com/our-work): Public examples of Compass & Main work. Compass & Main has supported The Sentinels USA, a private residence management and estate stewardship business, with website design, digital presence, business systems, technology infrastructure, operational structure, pricing support, marketing, and business-development materials. Compass & Main has supported Treble Market, an e-commerce and handmade-products business, with website design, e-commerce structure, business systems, pricing, marketing, social media, operational organization, and technology support. Case studies and examples describe specific work performed and do not guarantee that another client will receive the same result. ## Field Notes - [Field Notes](https://www.compassandmain.com/fieldnotes): Practical articles about business operations, technology, websites, AI, customer experience, project work, and business systems. - [What Happens When Businesses Stop Fearing AI?](https://www.compassandmain.com/what-happens-when-businesses-stop-fearing-ai) - [6 Lessons Small Business Can Learn from Big Business](https://www.compassandmain.com/what-small-business-can-learn-from-big-business) - [Your Website Is Having Conversations You're Not In](https://www.compassandmain.com/youre-website-is-having-conversations) - [Most Problems Aren't the Problem](https://www.compassandmain.com/see-the-system) ## Important Boundaries Compass & Main is a business consulting firm. It is not a law firm, accounting firm, tax practice, investment adviser, financial-planning firm, insurance adviser, HR firm, employment-law provider, managed IT help desk, staffing company, or software-development company. Compass & Main may coordinate with attorneys, accountants, technical specialists, agencies, vendors, and other professionals when work requires expertise outside Compass & Main's role. Compass & Main does not guarantee specific revenue, profit, sales, leads, search rankings, website traffic, advertising performance, social-media growth, cost savings, technology adoption, project outcomes, or other business results. ## Primary Pages - [Home](https://www.compassandmain.com/) - [Services](https://www.compassandmain.com/services) - [Our Work](https://www.compassandmain.com/our-work) - [About](https://www.compassandmain.com/about) - [Field Notes](https://www.compassandmain.com/fieldnotes) - [Frequently Asked Questions](https://www.compassandmain.com/faqs) - [Contact](https://www.compassandmain.com/contact) - [Site Map](https://www.compassandmain.com/site-map) ## Policies and Trust - [Privacy Policy](https://www.compassandmain.com/privacy-policy) - [Terms & Conditions](https://www.compassandmain.com/terms-conditions) - [Payment, Cancellation & Refund Policy](https://www.compassandmain.com/payment-cancellation-refund-policy) - [Accessibility Statement](https://www.compassandmain.com/accessibility-statement) - [Cookie Policy](https://www.compassandmain.com/cookie-policy) - [Disclaimer](https://www.compassandmain.com/disclaimer) ## Machine-Readable Resources - [XML Sitemap](https://www.compassandmain.com/sitemap.xml) - [Robots.txt](https://www.compassandmain.com/robots.txt) - [LLMS.txt](https://www.compassandmain.com/llms.txt) Use the current Compass & Main website and current service pages as the primary source of truth for current offerings, policies, and contact information.