PRIVACY POLICY
Effective Date: September 11, 2026
Compass & Main LLC (“Compass & Main,” “we,” “us,” or “our”) is a Michigan limited liability company. This Privacy Policy explains how we collect, use, disclose, and protect personal information through compassandmain.com, inquiries, communications, appointment scheduling, client relationships, online invoice payments, and any products, resources, or training we may offer.
Questions regarding this Privacy Policy may be sent to hello@compassandmain.com.
Information You Provide
Depending on how you interact with Compass & Main, we may receive information such as:
your first and last name
business or organization name
email address
telephone number
project or service information
information included in an inquiry or message
meeting or appointment information
billing or transaction information
shipping information if physical products are offered
information provided during a client engagement
other information you voluntarily provide to us
Please do not submit passwords, complete payment-card information, bank credentials, Social Security numbers, health information, or other highly sensitive information through our public website forms or ordinary email.
Contact Forms and Inquiries
Information submitted through our website contact forms may be stored through Squarespace and delivered to Compass & Main through our business email and related systems.
Submitting an inquiry does not automatically subscribe you to promotional or marketing emails.
If Compass & Main later offers a newsletter or other recurring promotional email program, individuals will be given a separate opportunity to subscribe or opt in.
We may contact you regarding an inquiry, requested meeting, proposal, project, invoice, purchase, or existing business relationship.
Appointment Scheduling
Compass & Main may use Microsoft-hosted or other third-party scheduling tools for introductory calls and appointments.
When you schedule an appointment, we and the applicable scheduling provider may receive the contact and appointment information you submit. The provider may process information according to its own terms and privacy practices.
Client Engagements
During an active client engagement, Compass & Main may receive or access information reasonably necessary to perform the agreed services.
Client information may be maintained in project records, email, cloud-based business systems, files, documentation, communication tools, or other appropriate business records.
Client and project records may remain in Compass & Main’s systems after an engagement ends when reasonably necessary for business records, continuity, accounting, tax, contractual, legal, security, or dispute-resolution purposes.
Specific confidentiality, access, ownership, and data-handling obligations may also be governed by the applicable client agreement.
Payments and Purchases
Compass & Main invoices may be delivered electronically and paid online through our website or a connected payment interface.
Available payment methods may include payment processors or digital-wallet services such as Stripe, PayPal, Apple Pay, or other supported providers, depending on the transaction, device, and provider.
If Compass & Main offers products, training, templates, downloads, books, or other paid resources, we may also receive information necessary to administer the transaction, such as:
purchaser name
contact information
billing information
shipping address where applicable
item or service purchased
transaction amount
transaction status
date of transaction
limited information identifying the payment method
Payment credentials are processed by the applicable payment provider.
Compass & Main does not need to receive or retain your complete credit-card number or online-banking credentials to administer ordinary website transactions.
Information Collected Automatically
Compass & Main uses Squarespace to host and operate this website.
Squarespace and its native website functions may automatically process technical information associated with website visits, such as:
browser and device information
IP address or approximate location information
referring source
pages viewed
website interactions
date and time information
cookies and similar technical identifiers
Compass & Main uses Squarespace’s native analytics functionality.
Compass & Main does not currently use Google Analytics on this website.
Our separate Cookie Policy explains website cookies and available choices in greater detail.
How We Use Information
Compass & Main may use information to:
respond to inquiries
determine whether we may be able to assist with a project
arrange meetings
prepare proposals, estimates, scopes, or agreements
provide professional services
communicate with clients and prospective clients
manage projects and business relationships
process and administer invoices and purchases
provide purchased products, resources, or training
maintain appropriate business records
understand general website usage
improve our website and services
troubleshoot technical issues
prevent fraud, abuse, or unauthorized activity
protect Compass & Main, our clients, and our systems
comply with applicable legal obligations
Artificial Intelligence Tools
Compass & Main may use artificial-intelligence-assisted tools to support appropriate business activities, including research, drafting, analysis, organization, brainstorming, documentation, workflow development, and similar professional work.
Compass & Main does not intentionally submit passwords, complete payment credentials, Social Security numbers, health information, or similarly sensitive personal information into general-purpose artificial intelligence tools.
Where client information is involved, Compass & Main seeks to limit information to what is reasonably appropriate for the task and may apply additional requirements established in the applicable client agreement.
Artificial intelligence tools do not replace professional judgment, client approvals, or licensed legal, tax, accounting, financial, employment, or other professional advice.
Contractors, Subcontractors, and Service Providers
Compass & Main may use employees, independent contractors, subcontractors, specialists, software providers, cloud providers, payment processors, and other service providers to support our business or perform authorized work.
Information may be provided to these parties when reasonably necessary to perform the applicable service.
Compass & Main expects individuals working under our direction to protect confidential information and use it only for authorized purposes.
Certain specialized professionals or vendors may instead contract directly with the client. In those circumstances, their handling of information is governed by their own agreements and privacy practices.
Third-Party Services
Our website or services may use or link to third-party services such as:
Squarespace
Microsoft services
payment processors
digital-wallet providers
cloud-storage and productivity systems
scheduling tools
software platforms
vendors selected for particular client work
Those companies may process information under their own privacy policies, terms, and legal obligations.
Compass & Main does not control the independent privacy practices of third-party websites or services.
Marketing Communications
Compass & Main does not automatically place website inquiries onto a promotional marketing list.
If we offer optional promotional emails or a newsletter in the future, recipients will be provided with an appropriate method to subscribe and to unsubscribe.
Operational communications concerning an inquiry, meeting, proposal, client engagement, invoice, purchase, account, or transaction are not considered promotional subscription emails merely because they are sent electronically.
Disclosure of Information
Compass & Main may disclose information:
to providers that support our website or business operations
to authorized contractors or subcontractors
when necessary to perform an agreed client service
when directed or authorized by the person or client concerned
to obtain legal, accounting, insurance, or other professional advice
to investigate fraud, misuse, security incidents, or disputes
to enforce an applicable agreement
when required by applicable law, subpoena, court order, or lawful governmental request
as part of a merger, acquisition, sale, restructuring, or similar business transaction
Compass & Main does not sell contact lists or inquiry information to data brokers or unrelated marketers.
Client-Controlled Information
During some engagements, Compass & Main may work within client-owned systems or accounts.
Compass & Main does not receive unrestricted ownership of information merely because we have been provided access to perform agreed services.
Where we process information on behalf of a client, the applicable agreement, client instructions, and applicable law govern that work.
Requests concerning information controlled by one of our clients may need to be directed to that client.
Cookies and Website Preferences
Our website uses cookies and similar technologies necessary to operate the website and may use optional analytics or performance technologies depending on website configuration and visitor choices.
Visitors can use the cookie controls available on the website to manage applicable non-essential cookies.
Please see our Cookie Policy for additional information.
Browser Privacy Signals and Online Tracking
Some browsers and privacy tools send signals expressing a user’s tracking preferences.
Compass & Main does not currently use the traditional Do Not Track (“DNT”) browser signal as a separate mechanism for changing website behavior.
Visitors can manage available optional cookies through the cookie controls provided on our website.
Where applicable law requires Compass & Main to recognize a qualifying browser-based opt-out preference signal, we will respond as required by applicable law.
Squarespace and other third-party services used by the website may process technical information as necessary to provide their services and as described in their respective privacy practices.
Access, Correction, and Privacy Requests
You may contact hello@compassandmain.com to ask about personal information associated with you or to request that information be corrected or deleted.
We may need to verify your identity or the authority of a person making a request on your behalf.
We may retain information when reasonably necessary or permitted for:
accounting and tax records
contractual obligations
legal requirements
security
recordkeeping
dispute resolution
protection of legal rights
other legitimate business purposes
Where an applicable privacy law grants additional rights, Compass & Main will respond as required by that law.
Compass & Main will not unlawfully discriminate against an individual for exercising an applicable privacy right.
Retention
Compass & Main retains information for periods reasonably appropriate to the purpose for which it was collected and our business, accounting, legal, contractual, security, and recordkeeping needs.
Information is not necessarily deleted when an inquiry ends or immediately when a client project is completed.
Security
Compass & Main takes reasonable measures intended to protect personal and business information in our possession or control.
However, no website, email service, cloud system, internet transmission, software platform, or electronic storage system can be guaranteed to be completely secure.
If you believe information associated with your interaction with Compass & Main may have been compromised, please contact us.
Children
Compass & Main provides business and professional services and does not direct its website or services to children under 13.
We do not knowingly collect personal information from children under 13 through the public website.
If you believe a child has provided information to Compass & Main, please contact us so we can review the matter.
United States Focus
Compass & Main currently provides professional services primarily to U.S.-based businesses and clients unless otherwise agreed in writing.
Our website may be accessible from other countries. Availability of the website does not mean that Compass & Main offers professional services in every jurisdiction from which the website can be accessed.
Changes to This Policy
We may update this Privacy Policy as our website, services, technology, providers, products, or legal obligations change.
The effective date at the top of this page will be updated when revisions are published.
Contact
Compass & Main LLC
Michigan, United States
hello@compassandmain.com
(586) 220-9709