FIELD NOTES
Field
Notes
Thoughtful perspectives, practical guidance, & helpful insights.
FEATURED NOTE
OPERATIONS | AI • 4 MIN READ
What Happens When Businesses Stop Fearing AI?
Businesses have taken very different approaches to AI. Some embraced it, some restricted it, and others are still figuring it out. A Field Note exploring trust, adoption, and what may happen when businesses become more comfortable using AI.
LATEST NOTES
OPERATIONS | STRATEGY • 9 MIN READ
6 Lessons Small Business
can learn from Big Business
As businesses grow, complexity tends to
grow with them. Large organizations have
spent decades learning how to manage that
complexity. Many of those lessons can be
applied at any size.
WEBSITES | CLIENT EXPERIENCE • 7 MIN READ
Your Website is Having Conversations You’re Not In.
The problem may not be your website. It may be the gap between what you think it says and what visitors actually understand. Learn how to evaluate your website more objectively and improve the conversations it's already having.
OPERATIONS • 6 MIN READ
Most Problems
Aren’t the Problems
Surface level issues are often symptoms of something deeper. Discover how operational thinkers find the real problem and fix it for good.
Helpful content.
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Thoughtfully shared.
